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Your personal MTI representative is available to answer any questions that you or your customers may have on your past or present purchase. Our staff is equally comfortable talking with technical experts or with those resellers who are new to the mobile industry. It is through our knowledge and understanding of the mobile industry that we can assist our resellers in providing the best solution for their customers' needs. We strive to exceed customer expectations and we accomplish this by going further than the competition in quality, service and knowledge.

Quality is an ever-evolving process at MTI, as we make continual improvements in training, quality-control and industry analysis to ensure that we provide the best possible product for our customers. Our most important service goal is to ensure a quality product, the very first time.

Fast service is important to the mobile user, but reliability is imperative. We average 72 hours on our service, but we do more than just swapping parts: the unit is fully re-tested to ensure all the components are working properly before the unit is returned.

MTI support is available thoughout North America for as long as customer owns the product. Our technicians can diagnose most hardware support questions over the phone for MTI products. Call toll-free at 1-888-276-1886 or email to

For RMA request, please download the RMA Request Form and follow the instruction.


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